Important Security Notice from Plex Dear Plex User, Plex has experienced a recent security incident involving unauthorized access to a limited subset of customer data from one of their databases. While the impact appears limited, Plex urges immediate action to secure your account. --- What Happened An unauthorized third party accessed emails, usernames, and securely hashed passwords. Passwords were hashed according to best practices and cannot be read by attackers. No credit card or payment information was stored or compromised. --- What Plex Is Doing The security flaw exploited has been addressed. Additional security reviews and hardening measures are underway to prevent future incidents. --- Actions Required from You Reset your Plex account password immediately: Visit https://plex.tv/reset. Sign out connected devices: When resetting your password, enable the checkbox "Sign out connected devices after password change" to log out all devices, including any Plex Media Servers you own. Enable Two-Factor Authentication (2FA): For further security, enable 2FA on your account if not already done. More info here. Be cautious: Plex will never contact you via email to ask for your password or credit card information. --- Additional Resources For detailed password reset instructions, visit: https://support.plex.tv/articles/account-requires-password-reset --- Contact & Support Visit My Account for account management. Need help? Visit Support. --- Social Media Follow Plex for updates on: YouTube Facebook Twitter Instagram TikTok Bluesky LinkedIn --- Plex GmbH Hansmatt 32, 6370 Stans, Switzerland © 2025 Plex, Inc. All rights reserved. --- Thank you for your understanding and cooperation. The Plex Team